ZKTeco Company Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
We are recruiting to fill the following positions below:
1.) Customer Experience Intern
Job Location: Victoria Island, Lagos
Employment Type: Internship
Job Description
- Handle customers complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customers interactions
- Answer both general/specific customer questions about the company’s products
- Meet personal/customer service team sales targets and call handling quotas
- Provide potential and existing customers with exceptional customer service
Qualifications
- First Degree in Mass communications, Computer Science, Marketing and related field is an added advantage
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Confident with phone inquiries
- Knowledge of CRM tools
- Excellent verbal and written communication skills
- Ability to collaborate with teams
- Attention to detail and critical thinking
- Ability to work in a fast paced environment
- Experience in Customer Service is an added advantage.
Remuneration
Competitive.
Deadline Date: 13th January, 2025
2.) Support Engineer Intern
Job Location: Victoria Island, Lagos
Employment Type: Internship
Job Description
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware/software problems
- Actively update, maintain and monitor all aspects of company’s product devices
- Install and configure computer systems and applications within the company
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Act as the initial point of contact for all product related concerns from clients or other employees
- Organize and file documentation pertaining to warranties and instructional guides for company products
Qualifications
- First degree in Computer Engineering, Cyber Security, Systems Engineering and Electrical Electronics Engineering is an added advantage.
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Ability to work under pressure
- Ability to prioritize tasks based on urgency and importance
- Motivation to learn new skills and technologies
- Critical thinking and problem-solving skills
- Great interpersonal and communication skills.
Remuneration
Competitive.
Deadline Date: 13th January, 2025
3.) Digital Marketer
Job Location: Victoria Island, Lagos
Employment Type: Internship
Job Description
- Has the ability to create captivating and engaging contents to generate sales
- Handle the websites and all social media platforms for the business including existing media and the ones to come up in the nearest future
- Coordinate with sales team to create marketing campaigns
- Create engaging media contents in still pictures and videos to be pushed out at certain times on a daily basis
- Ensure daily interactions and impression generation from the contents pushed out
- Manage daily leads generation and conversion from media contents.
- Reporting the leads generation figures to the sales manager on a daily basis
- Exhibit exceptional quality in google search engines and keyword optimization.
- Analyze the progress of all digital marketing work done.
- Conduct social media audits to ensure best practices are being used
- Maintain digital dashboard of several different accounts
- Prepare emails to send out to customers
- Create and maintain online listings across e-commerce platforms
- Make sales a priority digitally
- Ensure daily growth in traffic on various social media and the company websites
- Ensure seamless use of digital payment platforms for all online orders
- Monitor key online marketing metrics to track success
- Ensure that the brand message is consistent
- Research competitors’ pricing and products
- Determine what content will reach customers
- Develop projects to create content
- Publish digital marketing content online
Qualifications
- 3+ Years of Experience in Digital Marketing
- Experience executing paid social media campaigns
- Knowledge of video and picture editing software such as Adobe
- Must be able to juggle multiple projects at the same time
- Incredible attention to detail
- Full understanding of all social media platforms
- Problem solving skills
- Knowledge of content management systems
Deadline Date: 13th January, 2024
Interested and qualified candidates should:
Click here to apply online
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