WELCOME TO KTNBIO

1.) Social Media Manager Job at Kiva Technologies

Kiva Technologies is an innovative fintech service software company that offers cutting-edge solutions designed to streamline financial processes, improve operational efficiency, and drive growth for businesses. We specialize in providing digital payment, transaction processing, and financial management services to a global client base. Our team is dedicated to fostering a collaborative environment that encourages continuous learning and development.

We are recruiting to fill the position below:

Job Position: Social Media Manager

Job Location: Lagos

Employment Type: NYSC

Requirements

• Proven experience managing social media accounts for ( business/personal brand a plus)
• Content creation skills ( text, images and videos)
• Knowledge of social media, analytics and scheduling tools.
• Design and video editing skills.
• Creative thinker with passion for story telling and community building.
• Trend-saavy and results-driven.

Deadline Date: 29th December, 2024

Method of Application
Interested and qualified candidates should send their Resume to: herrietha.okeakpu@helproute.so using the Job Position as the subject of the mail.

2.) Video Content Creator Job at Softhills Limited

Softhills Group is a leading global e-commerce and technology company with operations across Nigeria, USA, UK, Canada, Ghana, Kenya, Tanzania, Uganda, and Zambia. We are dedicated to revolutionizing how brands connect with consumers worldwide through our innovative approach and diverse portfolio.

We are recruiting to fill the position below:

Job Position: Video Content Creator

Job Location: Lagos

Employment Type: Full-time

Job Description

• Create and publish captivating content across various platforms including websites, social media, blogs, and more.
• Conduct ongoing research to remain informed about the latest industry trends and best practices.
• Work closely with teams like marketing and design to produce content that aligns with the company’s objectives and brand identity.
• Review and refine content for accuracy, grammar, and overall quality.
• Stay current with digital marketing trends and technologies to enhance content creation skills.
• Utilize various digital publishing platforms to create structured drafts
• Manage and update an editorial calendar to ensure consistent and timely content production.
• Optimize content for search engines and social media to boost visibility and reach.
• Monitor and analyze content performance metrics, such as views, engagement, and conversion rates, to guide future content strategies.
• Target content to specific audiences and focus on trending topics
• Researching and compiling social trends, ideas, competitors’ best-in-class examples, and cutting-edge executions to inform and propose new content.

Requirements

• Bachelor’s Degree in English, Journalism, Communications, or a related field
• Exceptional writing and editing abilities
• Proven ability to craft engaging and persuasive content
• Strong understanding of SEO and content marketing strategies
• Experience working with content management systems
• Meticulous attention to detail
• Proven track record of meeting deadlines
• Demonstrated experience as a content creator, copywriter, or in a similar position
• A portfolio showcasing published articles or other content
• Familiarity with social media platforms and content promotion techniques
• Up-to-date knowledge of industry trends and best practices
• Excellent communication and teamwork skills

Deadline Date: 31st December, 2024

Method of Application
Interested and qualified candidates should send their CVs and portfolio to:  sleekhr.ng@gmail.com using the Job Position as the subject of the mail.

3.) Customer Service Executive Job at Bemil Nigeria

Bemil Nigeria stands on almost five decades of experience, unmatched technical capabilities and an unwavering belief in the right to safety for all. Every day, our range of services puts Bemil in the lives of people in every corner of Nigeria. Bemil Nigeria Limited is a wholly indigenous company that has been at the forefront of providing Security Management, Cash-In-Transit/Valuable Protection, and Security Consultancy & Training since its inception in 1978.

We are recruiting to fill the position below:

Job Position: Customer Service Executive

Job Location: Abuja (FCT)

Employment Type: Full-time

Job Summary

• As the Customer Service Executive at Bemil Nigeria, you will be responsible for handling clients who have complaints, orders, or require information about services purchased from the organization.
• Your strategic vision and expertise will play a critical role in providing solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.

Roles and Responsibilities

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Provide customers with accurate, valid and complete information by using the right methods/tools.
• Take the extra mile to engage customers
• Maintain comprehensive database.
• Ensure accurate records of reports, comments, complaints, transactions, interactions and record details of account taken.
• Analyze and document loss of clients to mitigate against future loss.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
• Carry out customer satisfaction survey.
• Physical visitations to clients locations, for random or schedule checks.
• Assess guards during visitations to check if they are in line with company expectations.

Qualifications and Requirements

• Candidates should posses a B.Sc, HND in Business Administration, Marketing, or a related field. A Master’s degree is a plus.
• Must have 2-4 years of work experience
• Candidate must be a female.
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

Deadline Date: 23rd December, 2024

Method of Application
Interested and qualified candidates should send their CV to: careers@bemilnigeria.com using the Job Position as the subject of the email.

4.) Guest Service Agent Job at Mulligan Hotel

Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business.

We are recruiting to fill the position below:

Job Position: Guest Service Agent

Job Location: Sabo – Yaba, Lagos

Employment Type: Full-time

Job Description

• We require highly motivated individuals and experienced professionals with proven track records to fill the vacant position in a 40-bedroom Hotel of 4 standards in Lagos.

Responsibilities

• The Guest Services Agent (GSA) is responsible for ensuring the highest level of guest service and standards are achieved.
• The GSA acts as a main point of contact for all hotel guests and works in harmony with all hotel departments to ensure all guests are wowed by our boutique hotel, which is designed to meet their needs with our team.
• The GSA acts as a problem solver, in a professional and calm manner, resolving any guest concerns that may occur while delivering outstanding service to our guests.
• The primary duties of the guest service agent are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.

Essential Functions and Responsibilities:

Guest Check-in and out:

• Knowledge, understanding, and adherence to Company Core Values and Mission Statement. Perform duties as outlined in the Front Office Training Procedures.
• Check guests in and out of the hotel in a courteous and pleasant manner.
• Use the appropriate phrases and greetings when interaction with guests.
• Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed.

Guest Services:

• Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner.
• Maintain guest confidentiality at all times. Conduct self in a friendly and attentive manner during all guest encounters.

Guest Reservations:

• Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations
• Responsible for greeting every guest upon arrival
• Prepare documents and keys required for registration
• Register arriving guests and assign rooms
• Provide information on hotel facilities and services
• Concierge services including booking activities, dining reservations and transport
• Provide detailed information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Make, confirm, cancel and change reservations
• Promptly and courteously attend to telephone calls and text messages, directing as appropriate
• Arrange services required for guests with special needs
• Ensure guest special requests are efficiently completed
• Store and retrieve luggage
• Follow emergency and safety procedures
• Provide direction to guests requiring guidance and offering any further assistance, as required
• Other related duties as assigned by the Front Office leadership team
• Accurately manage payment system.
• Communicate pertinent shift information to the next shift
• Adhere to all safety policies and procedures.

Requirements

• Candidates should possess an OND / HND qualification with 3 – 5 years of relevant work experience.

Deadline Date: 24th December, 2024

Method of Application
Interested and qualified candidates should forward their Application Letter and CV in MS Word format to: careermully@gmail.com using the Job Position as the subject of the email.

5.) Confidential Secretary / Personal Assistant (Female) Job in Lagos

A Co-educational Full-boarding Secondary School is recruiting to fill the position below:

Job Position: Confidential Secretary / Personal Assistant (Female)
Job Location: Epe, Lagos
Employment Type: Full-time

Job Summary

• Work closely with the Principal to provide administrative support; calendar management, scheduling of meetings, correspondence, and note taking.

Principal Duties & Responsibilities

• Provide administrative support to the Principal
• Involved in the typing and creation of documents as well as the processing of student’s information
• Gather useful and important information by phone, letter, email or in person
• Open and routes incoming mail, answers correspondence, and prepares outgoing mail.
• Carry out surveys and present reports to the Principal.
• Performing and prioritizing a multitude of complex administrative duties
• Record, date stamp and distribute all incoming mails and process outgoing mails
• Operates office machines
• Typing Memos and correspondences
• File and retrieve documents, reports and information
• Greet and assist visitors to the office in a courteous manner
• Answer phone calls and forward callers to appropriate staff members
• Schedule appointments and meetings
• Make travel arrangements on behalf of the Principal, visas, accommodation and occasionally, travelling with the Principal to take notes or dictation at meetings or to provide general assistance during the presentations.
• Organize and maintain diaries, making staff, students, parents and clients appointments
• Prepares meeting packages and distributes to members at least two days prior go the meeting.
• Attends, records and transcribes minutes of all meetings and forward minutes to all members.
• Handling confidential information
• Provide general information to students, parents and members of staff
• Arrange meetings and prepare agendas for meetings
• Compiles and maintain an up-to-date telephone directory and addresses
• Any other duties that may be assigned by the Principal.

Key Performance Indicators

• Timeliness and accuracy of reports
• The organisation of schedules, meetings and the office
• Level of customer satisfaction
• Record keeping and retrieval

Qualifications, Experience, Skills & Competencies

Education and Work Experience:

• First Degree in Secretarial Studies, English or any other related discipline
• Minimum of three (3) years of relevant experience
• Relevant professional qualifications

Competencies and Skills:

• Excellent verbal and written communication skills
• Ability to multi-task
• Excellent planning skills
• Accurate reporting skills
• Ability to proofread documents to a high standard
• Excellent telephone manner
• Ability to efficiently work under pressure
• Fast and accurate typing skills
• Excellent analytical and problem-solving skills
• Proficiency in MS Office suite
• Excellent record-keeping and file management skills
• High integrity and ethical standards.

Benefits

• Accommodation
• Pension
• HMO
• Leave Allowance
• 13th Month
• Lunch
• Group life Insurance.

Deadline Date: 23rd December, 2024

Method of Application
Interested and qualified candidates should send their applications and Curriculum Vitae (CV) to: careers@atlantic-hall.net using the Job Position as the subject of the mail.