Business Manager Job at Domeos Resources International
Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation.
DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.
We are recruiting to fill the position below:
Job Title: Business Manager
Location: Abuja (FCT)
Reports to: CEO
Direct Reports: Hygiene Officer (Cleaner); Chef; Front Desk or Guest Relations Officer; Security Personnel
Main Function
- The Business Manager will oversee the daily operations of the Airbnb apartment business, ensuring its profitability, guest satisfaction, and smooth execution of all operational activities.
- This role requires a strategic thinker with strong organizational skills to manage staff, optimize resources, and grow the business.
Role Responsibilities
Strategic Management:
- Develop and implement business strategies to maximize revenue and occupancy.
- Monitor market trends and competitor performance to identify opportunities for growth.
- Work with the CEO to set short- and long-term goals for the business.
Operations Management:
- Oversee daily operations, including check-ins, check-outs, and guest communication.
- Ensure all properties meet the highest standards of cleanliness, maintenance, and safety.
- Coordinate property repairs, upgrades, and preventive maintenance with contractors contractors.
Financial Oversight:
- Manage budgets, monitor expenses, and prepare financial reports.
- Track and analyze revenue streams, including bookings, cancellations, and additional services.
- Ensure accurate record-keeping for tax and regulatory compliance.
Staff Management:
- Oversee the daily activities of all team members, including the Hygiene Officer, Chef, Security and Maintenance Personnel.
- Provide clear direction and allocate tasks to ensure efficient operations and conduct regular check-ins with staff to address challenges and maintain high performance.
- Serve as the primary point of contact for addressing employee concerns and resolving conflicts.
Guest Experience:
- Ensure exceptional guest service by promptly addressing inquiries and resolving complaints.
- Monitor guest feedback on platforms like Airbnb and implement improvements.
- Create memorable experiences by curating personalized services and offerings.
Marketing and Branding:
- Manage online listings and ensure accurate property descriptions and appealing visuals.
- Collaborate with marketing professionals to increase brand visibility and bookings.
- Develop promotional campaigns to attract guests during peak and off-peak seasons.
Competencies / Skills
- Bachelor’s Degree in Business Management, Hospitality, or a related field.
- Minimum of 5 years in business management, hospitality, or related roles.
- Experience managing short-term rental properties is an advantage.
- Behavioural Qualities/Other Competences
- Strong leadership and team management abilities.
- Excellent communication and customer service skills.
- Proficiency in property management software and Microsoft Office Suite.
- Financial acumen and problem-solving capabilities.
Personal Attributes:
- High level of integrity and professionalism.
- Attention to detail and strong organizational skills.
- Ability to work under pressure in a fast-paced environment.
Application Closing Date
11th January, 2025.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@domeoresources.org using “Business Manager AirBnB” as the subject of the mail.
Note: Only shortlisted candidates will be contacted.
DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.
Truly every business need a good manager who can control develope and manage the business affair in order to make good profits.
Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation.
“Exciting leadership opportunity at Domeos Resources International! This Business Manager role is perfect for strategic thinkers and innovators looking to drive growth and success. Wishing all applicants the best of luck!”