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Apply: GUO Transport Company Limited Job Openings

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GUO Transport Company Limited Job Openings

GUO Logistics Limited, a subsidiary of our parent company, GUO Transport Co is a logistics company with a strong heritage. With over ten years’ experience in the industry, we have transformed the way logistics is accessed by our clients across Nigeria and beyond.

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Seamlessly adapting technology into our operations, we pride ourselves in being at the forefront delivering innovative value to customers. We have a broad reach, with fulfilment centres strategically located in major cities across Nigeria, helping you get your goods at the right destination in record time.

We are recruiting to fill the following positions below:

1.) Customer Service Representative

Location: Lagos

Employment Type: Full-time

Responsibilities

  • Resolve inquiries or brief the appropriate department to complete the inquiry
  • Troubleshoot and resolve minor technical-related issues and concerns
  • Manage, record, and track customer issues and follow-up with the required party for reconciliation
  • Provide personalized support to enterprise/high-value customers and be willing to go the extra mile to ensure customer satisfaction
  • Manage inbound channels, like emails, live chat, WhatsApp chat, calls, etc, and ensure such communication is tracked on the company’s ERP.
  • Document and update customer records based on interactions in our CRM database and/or manifest
  • Communicate with internal departments to provide an efficient workflow to handle customer related issues.
  • Be a customer advocate, identify trends in customer issues with the services and provide solutions
  • Adopt a proactive approach to customer experience management.

Requirements

  • Interested candidates should possess an OND / HND /Bachelor’s Degree with 2 – 4 years of experience.

Salary
N100,000 – N150,000 Monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Human Resource Supervisor

Location: Coker, Lagos

Employment Type: Full-time

Responsibilities

  • Assist the HRM with facilitating the design and implementation of strategies and policies aimed at planning and managing the organization’s workforce and ensuring proper balance between personal and organizational goals.
  • Assist the HRM in the preparation of the department’s annual budget and monitor its implementation.
  • Continually review and assess the effectiveness and efficiency of the department’s policies, procedures and processes with a view to identify improvement opportunities leveraging technology and ensure alignment with leading practices.
  • Assist the HRM in preparing manpower forecasts in line with the organization business strategy.
  • Oversee the timely implementation of HR initiatives.
  • Promote, clarify and interpret HR goals and objectives.
  • Execute activities involved in sourcing for qualified internal and external applicants.
  • Manage and provide guidance to HR team members, including setting performance expectations, providing feedback, and coaching for growth and development.
  • Develop and maintain HR-related reports and metrics to track progress and identify areas for improvement.
  • Continuously evaluate and improve HR operations processes to increase efficiency and effectiveness.
  • Keep abreast of recruitment practices in the labour market and advise unit head/management accordingly.
  • Review/ maintain/ update the organization structure, job descriptions and manning levels in line with business need and requirement.

Technical & Professional Requirements

  • Minimum of 3 years working experience as a Human Resource Officer
  • In-depth knowledge of candidates’ selection methods
  • Excellent understanding of full cycle recruitment processes
  • Hands on experience with Applicant Tracking System (ATS)
  • In-depth understanding of Talent Management cycle
  • Payroll Administration
  • Good Human Relations
  • Decision Making
  • Relationship Management Capabilities
  • Microsoft packages.
  • Leadership skills.
  • Human Resource Information System.

Benefits

  • Salary: N250,000 – N300,000 Monthly.
  • Staff Bus to commute to work daily
  • Free Travel tickets across Nigeria and West Africa
  • HMO

Application Closing Date
31st January, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

3.) Admin Supervisor

Location: Coker, Lagos

Employment Type: Full-time

Responsibilities

  • To deliver via web-based logistics systems and other appropriate methods of monitoring inventory and shipment vehicles.
  • Reviews logistics processes and procedures; identifies, recommends, and implements improvements to maximize delivery efficiency while minimizing costs.
  • Reviews and analyzes transportation costs, parts procurement and delivery processes, inventory issues such as back orders, and other fulfillment metrics.
  • Uses analytic methods and tools to understand, predict, and/or control logistics operations and processes.
  • Monitors facilities to evaluate inventory transactions such as receiving, storage, shipping, and inventory integrity
  • Identifies opportunities to reduce costs through the manipulation of par levels, reorder points/min/max, reduction of holding costs.
  • Performs other related duties as assigned.

Technical & Professional Requirements

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  • Appreciation of property and maintenance contracts
  • Good understanding of building specifications and requirement
  • Ensures assigned equipment is in proper working order and available for use.
  • Maintains physical space, ensuring a safe, clean, and functional environment.
  • Receives, manages, and processes work order requests; ensures problems are resolved quickly.
  • Acts as liaison between employees and any outside contractors needed to resolve specialized problems.
  • Drafts and implements preventive maintenance schedules for buildings and equipment.
  • Ensures safety standards are followed throughout the facility.
  • Participates on emergency preparedness planning team.
  • Applies, or assists with application, for required environmental permits.
  • Maintains inventory of supplies; reorders as needed.
  • Collects, interprets, and analyzes various types of logistics data including availability of product, reliabilityof transport and delivery, and other data related to product supply chain management, sourcing, and distribution.
  • Maintains database(s) of logistics & fleet information.
  • Tracks product flow from origin and management
  • Working knowledge of security requirements for technical and non-technical facilities with an appreciation of leading security techniques, approaches and concepts.
  • Result in orientation and quality-focused disposition
  • Proven ability to manage and deliver on multiple priorities
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software necessary to create and maintain reports and logs.
  • Excellent organizational skills and attention to detail.
  • Ability to perform well in a fast-paced environment.
  • Interested candidates should possess an OND / HND /Bachelor’s Degree with 2 – 4 years of experience.

Salary
N250,000 – N300,000 Monthly.

Application Closing Date
24th January, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

4.) Warehouse Supervisor

Location: Lagos

Employment Type: Full-time

Responsibilities

  • To ensure that the processes of goods, requisition, receipts, transfers, and issuance of inventory items are executed using industry practice.
  • Ensure safe keeping and stocking of Inventory/stock in the warehouse.
  • Posting of vouchers on company ERP.
  • Making of requisition for items needed.
  • Ensure teamwork and cooperation
  • Engage in other work outside the warehouse as the need may arise.
  • Reconciliation of stock on company ERP, physical, and stock cards.

Salary
N150,000 – N200,000 Monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Fleet Operations Officer

Location: Coker, Lagos
Employment Type: Full-time

Responsibilities

  • Manage and coordinate the day-to-day operations of the company’s fleets.
  • Ensure all vehicles & Bikes are well-maintained, compliant with regulations, and meet safety standards.
  • Develop efficient and cost-effective route plans
  • Continuously optimize routes to enhance vehicle efficiency and reduce transit time.
  • Implement and oversee a periodic preventive maintenance program for all fleet vehicles & bikes
  • Coordinate with maintenance staff and external service providers to ensure timely repairs and inspections.
  • Stay updated on local and national transportation regulations.
  • Ensure that all fleet drivers comply with relevant laws and regulations in Nigeria.
  • Recruit, train, and supervise drivers to ensure they adhere to safety protocols and company policies.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Develop and manage budgets for fleets, including fuel expenses, maintenance costs, and vehicle acquisitions.
  • Identify cost-saving opportunities and implement strategies to optimize operational expenses.
  • Generate regular reports on fleet performance, including fuel consumption, maintenance costs, and on-time delivery metrics.
  • Analyze data to identify trends and areas for improvement.
  • Performs additional duties as assigned by executives.
  • Performs other related duties as assigned.

Technical & Professional Requirements

  • Interested candidates should possess an OND / HND /Bachelor’s Degree with 2 – 4 years of experience.
  • Current trends in the transport and logistics industry
  • Good project management knowledge
  • Knowledge of business processes
  • Consistently demonstrates the ability to evaluate and appropriately address complaint
  • Demonstrates working knowledge of PowerBI and other relevant software and applies it to work assignments.
  • Good knowledge of vehicle tracking system
  • Good written and oral skills
  • Attention to details
  • Analytical skills
  • Presentation skills
  • Interpersonal skills
  • Problem solving skills
  • Must be a good team player
  • Organizational Skills
  • Always exhibit confidentiality.

Salary
N150,000 – N300,000 Monthly.

Application Closing Date
24th January, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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4 Comments

  1. “Exciting opportunities on the road ahead! GUO Transport Company Limited is hiring, and this is a great chance to join a leading transportation company. Whether you’re a seasoned professional or just starting your career, be sure to check out these job openings. Good luck to all applicants, and thank you GUO Transport for offering these opportunities!”

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