Frances Mcgreg Consulting (FMC) Services Job Vacancies
Frances Mcgreg Consulting Services is a Nigerian business consulting company with an agile approach to providing solutions. We are your trusted ally in securing landed properties, and fully and semi-finished homes, booking service apartments, recruiting and retaining the right talents for your business, and guiding you through your study abroad with free study materials for the GMAT, GRE, and other tests.
We also conduct data analysis that will help you make informed decisions for business growth, you can also trust us to help with making your business visible on search engines both locally and worldwide.
We are recruiting to fill the following positions below:
1.) Business Development Officer
Location: Lekki, Lagos
Employment Type: Full-time
Summary
- We are looking for an experienced Business Growth Executive in the Travel and Tourism sector, In this role you will be responsible for identifying new business opportunities, building and maintaining relationships with key stakeholders, and strategically planning to expand the company’s market footprint.
- You’ll work closely with marketing and sales teams to develop and implement initiatives that drive revenue growth.
Job Responsibilities
- Identify and pursue new business opportunities in the travel and tourism industry.
- Build and maintain strong relationships with clients, partners, and stakeholders.
- Develop and execute strategic plans to achieve company growth objectives.
- Conduct market research to identify trends and customer needs.
- Collaborate with marketing and sales teams to create effective sales strategies.
- Prepare and present business proposals and presentations to potential clients.
- Negotiate contracts and agreements with clients and partners.
- Track and report on business development activities and outcomes.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in business development, sales, or a related role.
- Familiarity with the travel and tourism industry.
- Strong networking and relationship-building skills.
- Excellent communication and negotiation abilities.
- Strategic thinking and planning skills.
- Ability to work independently and as part of a team.
Salary
N200,000 – N400,000 per month.
Application Closing Date
28th February, 2025.
How to Apply
Interested and qualified candidates should send their CV to: conciseglobalhr@gmail.com using the job title as the subject of the mail.
2.) IT Support Analyst
Location: Magodo, Lagos
Employment Type: Full-time
Job Summary
- We seek an experienced and competent IT support analyst to provide a broad range of technical support services and evaluate the overall support program.
- He/she will configure, install, and maintain hardware and software programs, assist with upgrades and integrations help with security issues, recommend privacy safeguards and manage the company’s website.
Job Responsibilities
- Provide repair and troubleshooting support, which may be performed remotely using a virtual tech support platform.
- Provide assessments of the IT processes and make recommendations for improvements.
- Answer support phones and take appropriate action to resolve client issues.
- Responsible for maintaining various network projects with our client base.
- Provide IT support and troubleshoot networks, systems, and applications issues.
- Provide technical guidance, advice, and training to system users.
- Serve as the administrator of all point-of-sale systems, their functions, and any ancillary systems, including training, reporting, documenting, and enabling user access.
- Perform IT production support for assigned area(s) according to documented processes.
- Responsible for serving as the help desk for our client, providing IT support and technical / desktop support for their team.
- Provide operational status and statistics regarding technology hardware and solutions to the regional director in support of the monthly operations review.
- Interact with all levels of employees supporting all aspects of infrastructure technology in the work environment.
- Install, maintain, and upgrade workstation and peripheral hardware and software.
- Coordinate computer support activities with multiple user departments and internal teams, as well as third-party vendors.
- Manage and coordinate managed service and solution providers for the successful delivery of technology services in support of our operating business needs.
- Log all customer interactions, fill out detailed information in tickets and document resolutions.
- Responsible for the timely and thorough completion of customer help requests by taking ownership and seeing each task through to the customer’s satisfaction.
- Update desktop software/application, and maintain documentation on installed applications.
- Set up and maintain user accounts within an enterprise environment.
Requirements
- Bachelor’s Degree in Computer Science, IT, or Information Systems, or equivalent experience.
- Advanced understanding of Microsoft and Amazon (AWS) technologies and tools.
- Strong computing skills.
- Must be a natural problem solver and critical thinker.
- Fluent in a variety of programming languages, software, and systems.
- Comfortable collaborating with others and performing exercises such as onboarding.
- Demonstrated leadership and computer literacy skills.
- Experience in the travel sector is a plus.
Salary
N200,000 – N400,000 Monthly.
Application Closing Date
28th February, 2025.
How to Apply
Interested and qualified candidates should send their Application to: conciseglobalhr@gmail.com using the job title as the subject.
3.) Business Growth Executive
Locations: Abuja (FCT), Iju – Lagos and Rivers
Employment Type: Full-time
Summary
- We are looking for an experienced Business Growth Executive in the Travel and Tourism sector
- In this role, you will be responsible for identifying new business opportunities, building and maintaining relationships with key stakeholders, and strategically planning to expand the company’s market footprint.
- You’ll work closely with marketing and sales teams to develop and implement initiatives that drive revenue growth.
Job Responsibilities
- Meet sales performance targets.
- Identify and pursue new business opportunities in the travel and tourism industry.
- Build and maintain strong relationships with clients, partners, and stakeholders.
- Develop and execute strategic plans to achieve company growth objectives.
- Conduct market research to identify trends and customer needs.
- Collaborate with marketing and sales teams to create effective sales strategies.
- Prepare and present business proposals and presentations to potential clients.
- Negotiate contracts and agreements with clients and partners
- Track and report on business development activities and outcomes.
Qualifications
- Bachelor’s Degree in Business, Marketing, or a related field.
- 1-5 years proven experience in business development, sales, or a related role.
- Familiarity with the travel and tourism industry.
- Strong networking and relationship-building skills.
- Excellent communication and negotiation abilities.
- Strategic thinking and planning skills.
- Ability to work independently and as part of a team.
Salary
N200,000 monthly.
Application Closing Date
14th February, 2025.
How to Apply
Interested and qualified candidates should send their CV to: hr@bitsintravelsandtours.com using the job title as the subject of the mail.
4.) Digital Sales Specialist
Location: Iju, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced digital sales specialist with skills in social media management who will be responsible for developing, implementing, and managing the company’s social media strategy to enhance brand awareness in addition to converting leads to sales, improving marketing efforts, and increasing engagement with target audiences.
- This role involves maximizing the leads from the digital channels and closing the sales, managing social media campaigns, analyzing performance metrics, and staying current with social media trends and best practices.
Key Responsibilities
Sales:
- Convert leads from social media channels, email marketing, and other digital channels to sales.
- Ensure significant ROI on all sponsored Ads and advertisements.
- Meet performance sales target allocated.
Advertising and Promotions:
- Plan and manage paid social media advertising campaigns.
- Set budgets, target audiences, and optimize ads for maximum impact.
- Monitor ad performance and adjust as necessary to achieve goals.
Strategy Development:
- Develop and implement a comprehensive social media strategy aligned with business goals.
- Identify target audiences and tailor content to engage them effectively.
- Plan, execute and promote social media campaigns across various social media channels.
Community Engagement:
- Monitor and respond to comments, messages, and mentions across social media platforms.
- Foster a positive community and engage with followers to build brand loyalty.
- Handle customer inquiries and resolve issues promptly.
Performance Analysis:
- Track and analyse social media performance metrics using analytics tools.
- Generate reports on campaign performance, engagement, and ROI.
- Use data insights to refine strategies and improve results.
Collaboration and Coordination:
- Work closely with the marketing, design, and content teams to align social media efforts with overall marketing initiatives.
- Coordinate with influencers, partners, and other stakeholders for collaborative campaigns.
- Stay updated on industry trends and competitor activities.
Brand Management:
- Ensure brand consistency across all social media platforms.
- Develop and maintain a strong, positive brand voice and online presence.
- Manage social media crises and handle negative feedback professionally.
Innovation and Trends:
- Stay current with social media trends, tools, and best practices.
- Experiment with new features, platforms, and strategies to stay ahead of the competition.
- Attend industry events and training to continually enhance social media expertise.
Qualifications
- Bachelor’s Degree in Marketing, Communications, or a related field.
- Proven experience as a Social Media Manager or similar role.
- Telesales skill/experience is desirable.
- Strong understanding of social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their respective audiences.
- Excellent communication, writing, and storytelling skills.
- Proficiency in social media management tools (Hootsuite, Buffer, etc.) and analytics platforms (Google Analytics, Facebook Insights, etc.).
- Creative mindset with the ability to generate engaging content.
- Strong analytical skills to interpret data and make informed decisions.
Salary
N200,000 – N600,000 monthly.
Application Closing Date
15th February, 2025.
How to Apply
Interested and qualified candidates should send their CV to: hr@bitsintravelsandtours.com using the job title as the subject.
5.) Flight Ticketing and Hotel Reservation Officer
Location: Iju, Lagos
Employment Type: Full-time
Summary
- We are seeking a motivated Flight Ticketing and Hotel Reservation Officer. If you have a passion for travel and experience in managing bookings, we want to hear from you!
- In this role, you’ll handle ticketing and reservations, ensure customer satisfaction, and help travellers create unforgettable experiences.
Responsibilities
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
- Providing quotations on tour packages to customers.
Requirements
- B.Sc / HND
- Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
- IATA International Travel & Tourism + EBT Training Program or any other certification in travel and tourism.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Proficiency with Local and International Ticketing Software
- Excellent knowledge of travelling software (computer reservations systems, GDS systems and e-travel).
- Practical experience with Amadeus, and Galileo platforms.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office suite.
- Data entry experience.
Salary
N200,000 – N400,000 Monthly.
Application Closing Date
15th February, 2025.
How to Apply
Interested and qualified candidates should send their CV to: hr@bitsintravelsandtours.com using the job title as the subject of the mail.
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