M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services.
From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
We are recruiting to fill the following positions below:
1.) Telesales Manager
Location: Lagos
Job type: Full-time (On-site)
Department: FintechCustomer RetentionCustomer Retention – Management
Description
- We are looking for a Telesales Manager to join our Strategy and Operations team as we scale up and drive digital and financial inclusion across our markets.
- As the Telesales Manager, you will oversee and drive the daily operations of our retention team. This includes hiring and developing retention representatives and team leads, designing sales campaigns, and implementing strategies to maximize conversion rates and revenue.
- You will act as a servant leader, coach, and contributor, ensuring that the team achieves high-quality output and consistently exceeds targets, all while fostering a customer-centric culture.
Responsibilities
- In this role, you will manage all aspects of our telesales operations, from outbound and inbound campaigns to specialized retention projects, helping the team deliver exceptional results.
- By leveraging your expertise in sales techniques and performance analytics, you will play a key role in ensuring that every customer interaction aligns with M-KOPA’s values.
- This position offers an exciting opportunity to contribute to a life-changing impact, while growing your career within a fast-paced and innovative organization.
- You will report directly to the Senior Strategy & Operations Manager.
Key Qualifications
- You must hold a Bachelor’s Degree in Business Management or a related field and have at least 5 years of experience in a corporate environment, preferably within the BPO or call center industries.
- Proficiency in MS Excel, combined with exceptional presentation, communication, and interpersonal skills, is essential. A results-driven mindset, along with experience in CRM systems, is critical to succeeding in this role.
Expertise:
- We are looking for a seasoned leader with a proven track record in telesales, campaign management, and team coaching. To excel in this role, you should have strong skills in strategy development, data analysis, and performance optimization, along with the ability to inspire and lead a high-performing team.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only Suitable Candidates will be notified.
2.) Cloud Infrastructure Engineer
Location: Lagos
Job Description
- We’re looking for a Cloud Infrastructure Engineer to join our Technical Department who’s collaborative, communicative, systematic and a fast-learning results-driven person.
- The Cloud Infrastructure Team at M-KOPA supports our teams to stay on the frontline of modernisation, scalability, security and efficiency of a complex and quickly growing cloud environment.
- Your main objective will be to automate and maintain M-KOPA’s infrastructure for application hosting and integration. You will also be responsible for supporting teams in CI/CD and DevOps practices.
Responsibilities
- As an engineer in the group you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring.
- This is a fully remote role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. You will be reporting to the Analytics Engineering Team Lead.
Requirements
- As a Cloud Infrastructure Engineer, you will support our services using Microsoft Azure, specifically Azure Kubernetes Service as well as support transitions of some IaaS legacy assets towards modern infrastructure. As a part of a team of four cloud engineers, you will be responsible for our shared cloud infrastructure, including all operational aspects including observability, updates automation, capacity management, compliance & security, etc.
- We are in constant collaboration with the backend developers and our mission is to empower the developers to manage most of the infrastructure work (e.g. CI/CD, resource scaling, observability, etc.), and assist where needed.
- Our expectations are that you have strong experience working as an Infrastructure engineer and good experience working with Azure Cloud.
- You have a strong DevOps mentality, you have an orientation towards efficient cross-team collaboration and communication to ensure eliminating bottlenecks and enabling a broad team of software engineers to deliver value based on a robust shared infrastructure/processes.
- For this role, experience with infrastructure-as-code and an understanding in its value is important.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Software Engineering Team Lead (Mobility)
Location: Lagos, Nigeria
Job type: Full time
Department: Mobility – Software Engineering
Description
- We are looking for a Senior level Backend Engineer (Team Lead, although the team is yet to be built) to join our Mobility team as we grow and expand our market impact and reach. We use the latest technologies and architectures to build fantastic solutions that help us finance progress in e-mobility, and clean energy adoption.
- As the Senior engineer in Mobility, you will be working independently as an autonomous contributor reporting directly to the Head of Technology – Mobility while collaborating with the wider Software Engineering teams.
- Placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production, using infrastructure as code demonstrating the unique nature of some of our work.
Expertise
- Our expectations are that you would be comfortable working independently while owning the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
- If you also value e-mobility adoption and the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.
- We are looking for good grasp of / and experience with C#.NET, Event Driven Systems, microservices, testing and Deployment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) Senior Procurement Manager – Second Hand Smartphones
Location: Lagos
About the job
- M-KOPA is looking for a Senior Sourcing Manager to join our Supply Chain Operations team and lead global Second Life Device Sourcing.
- In this role, you will lead the global sourcing and lifecycle management of second Life Phones, drive supplier relationships, and ensure seamless transitions to new device models.
- You’ll take charge of sourcing processes, develop strategic supplier partnerships, and mentor a high-performing sourcing team to deliver measurable business outcomes.
What You’ll Be Doing
Sourcing Leadership:
- Lead multi-sourcing efforts for 2nd Life Phones, negotiating competitive terms and ensuring the timely supply of products that meet market demands.
- Implement inventory optimization strategies and ensure sufficient supplier coverage (at least two suppliers per device per country).
- Oversee distributor onboarding, ensuring partnerships align with M-KOPA’s objectives.
Product Management:
- Manage new phone model transitions, verifying technical compatibility for each market.
- Coordinate with the Market and 2nd Life Project Management teams to ensure successful product launches and lifecycle management.
Supplier Relationship Management:
- Own supplier relationships, acting as the primary point of contact while prioritizing M-KOPA’s interests.
- Provide ongoing support for new and existing products, and coordinate with legal teams to develop supplier contracts and agreements.
Team Development:
- Mentor and develop a team of sourcing professionals, fostering a culture of high performance and continuous improvement.
Who We’re Looking For
- A Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
- Experience in strategic sourcing or procurement, preferably with 2nd life/refurbished phones.
- Proven expertise in supplier relationship management, negotiation, and category management strategies.
- Technical knowledge to assess phone and market compatibility.
- Strong analytical skills to interpret data and make informed decisions.
- Excellent communication, leadership, and stakeholder management abilities.
- Familiarity with sourcing tools and software.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Supply Chain Manager – Secondhand Smartphones
Location: Lagos
Job type: Full-time
Department: Warehouse and Logistics
About the job
- We are looking for a Senior Sourcing Manager to join our Supply Chain Operations team and lead global Second Life Device Sourcing.
- In this role, you will lead the global sourcing and lifecycle management of second Life Phones, drive supplier relationships, and ensure seamless transitions to new device models.
- You’ll take charge of sourcing processes, develop strategic supplier partnerships, and mentor a high-performing sourcing team to deliver measurable business outcomes.
What You’ll Be Doing
Sourcing Leadership:
- Lead multi-sourcing efforts for 2nd Life Phones, negotiating competitive terms and ensuring the timely supply of products that meet market demands.
- Implement inventory optimization strategies and ensure sufficient supplier coverage (at least two suppliers per device per country).
- Oversee distributor onboarding, ensuring partnerships align with M-KOPA’s objectives.
Product Management:
- Manage new phone model transitions, verifying technical compatibility for each market.
- Coordinate with the Market and 2nd Life Project Management teams to ensure successful product launches and lifecycle management.
Supplier Relationship Management:
- Own supplier relationships, acting as the primary point of contact while prioritizing M-KOPA’s interests.
- Provide ongoing support for new and existing products, and coordinate with legal teams to develop supplier contracts and agreements.
Team Development:
- Mentor and develop a team of sourcing professionals, fostering a culture of high performance and continuous improvement.
Who We’re Looking For
- A Bachelor’s Degree in Supply Chain Management, Business Administration, or a related field.
- Experience in strategic sourcing or procurement, preferably with 2nd life/refurbished phones.
- Proven expertise in supplier relationship management, negotiation, and category management strategies.
- Technical knowledge to assess phone and market compatibility.
- Strong analytical skills to interpret data and make informed decisions.
- Excellent communication, leadership, and stakeholder management abilities.
- Familiarity with sourcing tools and software.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Senior Analytics & MLOps Platform Engineer
Location: Lagos
Job Description
- Our mission is to improve the ability of Product, Operations and Data Science teams in M-KOPA to make data-driven decisions and automate them using machine learning.
- As a Senior Analytics & MLOps Platform Engineer, you will be designing, deploying and managing data and machine learning infrastructure to make it easy for data scientists to experiment, train, serve and monitor batch and online machine learning models in production.
Responsibilities
- You will be designing and implementing architectures to streamline exploration, training, deployment and monitoring of machine learning models. Building and maintain CI/CD pipelines to deploy machine learning models into production, ensuring scalability, reliability, and continuous performance monitoring with automated retraining workflows.
- You will also implement version control for models and feature sets to ensure reproducibility, traceability, and compliance with best practices. Using Azure and infrastructure-as-code tools (e.g., Azure Bicep, Terraform) you will automate and manage infrastructure for data pipelines, machine learning model training, and serving.
- Additionally, you will establish infrastructure and engineering patterns to feature engineering and reuse across suite of models. Developing workflows for model validation, testing, and deployment, fully integrated with CI/CD systems, while enhancing resource utilization, to enable distributed processing, and optimize workflows for scalability, including GPU/TPU acceleration.
- This is a fully remote role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa. You will be reporting to the Head of Analytics at M-KOPA.
Requirments
- Our expectation is that you have experience managing machine learning infrastructure in production, working with infrastructure-as-code tools such as Azure Bicep, Terraform, ARM, CloudFormation or similar, and good practical experience in data engineering, for machine learning or general analytics use case.
- Additionally, having experience with Kubernetes or other platforms for containerized applications as well as working with orchestration systems such as Apache Airflow would be essential to succeed in this role.
- The ideal candidate for this role would need to have proficiency in programming languages (Python, C#, Java, etc.) as well as a certification in Azure Solutions Architect Expert or similar.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
I really need to look into this tech stuff cause it’s where there are job opportunities now
M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. There are lots of opportunities in tech
M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services.