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Ongoing Job Recruitment at Lontor Hi-Tech

At Lontor, our vision is to ensure a better quality of life for you and your family. We provide solutions to developing countries through affordable and quality rechargeable products. All our products are a combination of function, quality, design, and value – with YOU at the core.

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We are recruiting to fill the following positions below:

1.) Sales Executive

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Locations: Adamawa, Borno, Gombe and Kano

Employment Type: Full-time

Job Description

  • Develop and execute market development and sales strategies for the company’s air conditioning products to achieve sales targets.
  • Establish and maintain good relationships with customers, identify customer needs, and provide professional solutions.
  • Conduct regular market research, collect market information, and analyze market trends and competitors.
  • Follow up on after sales services to ensure customer satisfaction, and handle customer complaints and suggestions.
  • Assist the sales team in formulating sales strategies and plans to improve sales performance.

Job Qualifications

  • Interested candidates should possess a Bachelor’s Degree in any relevant field with 2-4 years work experience.

Application Closing Date
9th January, 2025.

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How to Apply
Interested and qualified candidates should send their CVs to: hr@lontor.com.ng using the job title as the subject of the mail.

2.) Head of Brand and Marketing

Location: Victoria Island, Lagos

Employment Type: Full-time

Description of Duties

  • Responsible for the construction and maintenance of brand image online and offline, implement market activities, and participate in the formulation of the overall market strategy of regional companies.
  • Responsible for the planning and operation of new product listings, key products, or major festivals throughout the country.
  • Coordinate with partners, shopping malls, and stores, integrating all kinds of online and offline resources, gathering customers, increasing conversion rate and sales volume.
  • Responsible for the production, execution, and management inspection of brand landing materials at the terminal.
  • Assist in supporting the work of the head of the marketing department, focusing on the direction of new media, mainly official account operation.

Requirements

  • Bachelor’s Degree or above (M.Sc or any professional certificate will be an added advantage).
  • Must have at least 8 years of experience in marketing activities in the industry.
  • Strong planning ability, familiar with all kinds of media operation modes, with successful experience in the promotion of large-scale market activities.
  • Excellent resource integration ability and business promotion skills, with strong execution capability.
  • Have a wide field of vision and innovative thinking, promoting regional market activities.

Application Closing Date
13th January, 2025.

How to Apply
Interested and qualified candidates should send their CVs to: hr@lontor.com.ng using the job title as the subject of the mail.

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3.) User Operations Head

Location: Victoria Island, Lagos

Employment Type: Full-time

Responsibilities
User Experience Mechanism Development:

  • Establish user feedback channels, such as customer service hotlines, online support, and user feedback mechanisms, to promptly collect user opinions and suggestions.
  • Organize and categorize user feedback, creating standardized response scripts for common issues (such as fare calculation and driver service quality) and analyzing important problems for optimization
  • Conduct regular followups with users, especially new users and those who have previously lodged complaints, to understand their experience and enhance their perception of the platform. For example, follow up with new users via SMS or phone calls to inquire about their satisfaction with their first ride experience.

User Lifecycle Management:

  • Develop a user lifecycle system, creating activity strategies for high-frequency users, low-frequency users, and silent users, designing different conversion plans based on current user behavior.
  • Plan a membership management system, such as a points system or membership tier structure. For example, users can earn points for each ride that can be redeemed for coupons or other gifts; classify membership levels based on ride frequency and spending amounts, offering different discounts and services for different tiers of members.
  • Analyze user behavior data to identify high-value users and those at risk of churn. By analyzing data on ride frequency, spending amounts, and usage timeframes, segment users and develop personalized retention strategies for different tiers of users.
  • Collaborate with other departments (such as product teams) to optimize product features and services to improve user satisfaction and loyalty. For instance, based on user feedback, suggest that the product team add personalized ride service options.

Requirements

  • Candidates should possess a Bachelor’s Degree with 4 – 6 years work experience.

Application Closing Date
20th February, 2025.

How to Apply
Interested and qualified candidates should send their CVs to: hr@lontor.com.ng using the job title as the subject of the mail.

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